Policy map
Which document answers which question · last checked 3 October 2026
The three documents
Terms of Use
What ZNetLab is, what your account may and may not be used for, who owns what you upload and create, how plans and payments work, and the limits of our liability. Eleven sections.
Privacy Policy
What is stored about you and what is not, what the browser keeps, which other companies are involved, how long things are kept, what you can ask us to do, and how the data is protected. Eight sections.
Third-party licences
The open-source components ZNetLab ships, under which licences, and the trademark position on the vendor software it does not ship.
The map
One row per question we are actually asked. If yours is not here, the contact page reaches a person.
| If you want to know… | It is answered in |
|---|---|
| What data ZNetLab holds about me | Privacy §1 — What we store |
| Whether you use cookies, and what the browser keeps | Privacy §2 — Cookies and browser storage |
| Which other companies see any of it | Privacy §3 — Other companies involved |
| How long my labs, logs and account are kept | Privacy §4 — How long we keep it |
| How to get a copy of my data, or have it deleted | Privacy §5 — Your choices and rights |
| How accounts and passwords are protected | Privacy §6 — Security |
| Whether under-18s may use it | Privacy §7 — Children |
| What ZNetLab is, and what it is not | Terms §1 — What ZNetLab is |
| Account rules — sharing, one session, who may sign in | Terms §2 — Your account |
| What I am not allowed to do with it | Terms §3 — Acceptable use |
| Whether I may upload a vendor image, and who is responsible for it | Terms §4 — Images you upload, and their licences |
| Who owns the labs and articles I write | Terms §5 — Content you create |
| Billing, renewals and refunds | Terms §6 — Plans and payments |
| When an account can be suspended or closed | Terms §7 — Suspension and termination |
| What happens if a lab loses my work | Terms §8 — No warranty and §9 — Limitation of liability |
| Which open-source components you ship, and under what licence | Third-party licences |
| Whether ZNetLab is affiliated with Cisco, Juniper or Arista | Licences — Vendor software and trademarks |
| How I am told when a policy changes | Terms §10 — Changes and Privacy §8 — Changes and contact |
Two things no policy covers, because they are facts about the product
ZNetLab ships no vendor software. There is no Cisco, Juniper or Arista image in this product and none is supplied with it. The lab platform runs images you provide and are licensed for — which is why Terms §4 is about your licence rather than ours.
A capture belongs to whoever started it. Nobody else can read that stream, administrators included. That is enforced in the server rather than promised in a policy, and it is described in the guide.
Everything else on this site
The site map lists every public page, and sitemap.xml is the machine-readable version of the same list.